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Aug 15 2007

Nokia Replacing BL-5C Batch Of Batteries

Posted by Chan Kelwin in Personal, Public Service Announcement

TheStar reported today that Nokia has announced that a batch of BL-5C batteries was prone to overheating during charging. If you are a Nokia user, check if you are using that batch of battery. If you see a BL-5C anywhere at all, you’re it. You are allowed to have a replacement for your battery from Nokia. Just go to their battery replacement page and fill up the form.

You will need to key in the 26 digit product identification number that is printed on the battery itself. If your key is approved, you’ll be sent to the next page to fill up your mailing details.

You will be sent a replacement battery together with instructions on how to send the old battery back to them. The replacement battery and the whole process *should be* free.

I am one of the “lucky” ones to have the BL-5C batch, that’s why I’m writing this post ;-) After filling up the form and clicking on the submit button, I was sent to the previous screen instead. I’m not sure if my form is sent successfully. There were no confirmation email sent to me that it was received. I might contact them again if I don’t hear anything from them after a week or so.

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This entry was posted on Wednesday, August 15th, 2007 at 10:42 pm and is filed under Personal, Public Service Announcement. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

6 Responses to “Nokia Replacing BL-5C Batch Of Batteries”
  1. Angie Tan says:
    August 16, 2007 at 10:45 am

    Eeeeekkk!!! Another round of batt mayhem. *roll eyes*

    I’m no longer a big Nokia fan but I still have a Nokia lying around somewhere. Time for me to check if it needs replacement or not. :-S

  2. Chan Kelwin says:
    August 17, 2007 at 5:35 pm

    @Angie Tan
    I think I have two of those batteries. I wonder if I can request for two replacements. hehe.

  3. Haimanti says:
    August 29, 2007 at 7:53 pm

    I also filled up the form for the replacement but I neither got any confirmation mail nor the battery physically as it’s been almost one and half weeks after the filling the form.
    I dont know what to do now? Should I wait long or go to Nokia Care center?
    :(

  4. Chan Kelwin says:
    August 31, 2007 at 11:45 pm

    @Haimanti
    I am having the same problem too. Probably giving them a call would be a great idea.

  5. sidhesh says:
    September 3, 2007 at 3:12 pm

    I have one of the batteries. i wnt that to be replace that soon

  6. Chan Kelwin says:
    September 4, 2007 at 1:26 am

    @sidhesh
    I’ve removed the comment where you displayed some codes which I think is your battery’s identification number. You shouldn’t disclose that. Anyway, I do hope Nokia fix their website because I don’t think that form works. Unfortunately, I’m a little lazy to give them a call.

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