TheStar reported today that Nokia has announced that a batch of BL-5C batteries was prone to overheating during charging. If you are a Nokia user, check if you are using that batch of battery. If you see a BL-5C anywhere at all, you’re it. You are allowed to have a replacement for your battery from Nokia. Just go to their battery replacement page and fill up the form.
You will need to key in the 26 digit product identification number that is printed on the battery itself. If your key is approved, you’ll be sent to the next page to fill up your mailing details.
You will be sent a replacement battery together with instructions on how to send the old battery back to them. The replacement battery and the whole process *should be* free.
I am one of the “lucky” ones to have the BL-5C batch, that’s why I’m writing this post 
After filling up the form and clicking on the submit button, I was sent to the previous screen instead. I’m not sure if my form is sent successfully. There were no confirmation email sent to me that it was received. I might contact them again if I don’t hear anything from them after a week or so.
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Eeeeekkk!!! Another round of batt mayhem. *roll eyes*
I’m no longer a big Nokia fan but I still have a Nokia lying around somewhere. Time for me to check if it needs replacement or not. :-S
@Angie Tan
I think I have two of those batteries. I wonder if I can request for two replacements. hehe.
I also filled up the form for the replacement but I neither got any confirmation mail nor the battery physically as it’s been almost one and half weeks after the filling the form.
I dont know what to do now? Should I wait long or go to Nokia Care center?
@Haimanti
I am having the same problem too. Probably giving them a call would be a great idea.
I have one of the batteries. i wnt that to be replace that soon
@sidhesh
I’ve removed the comment where you displayed some codes which I think is your battery’s identification number. You shouldn’t disclose that. Anyway, I do hope Nokia fix their website because I don’t think that form works. Unfortunately, I’m a little lazy to give them a call.