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Sep 29 2007

Hotlink Provides Online Statement (Hotlink E-Statement) For Prepaid Users

Posted by Chan Kelwin in Malaysia oh Malaysia

After many complaints by users who were “cheated” and being highlighted at Jeff Ooi’s screenshots blog, an online system for Hotlink users to check where their credits are spent is now available. Go to Hotlink.com.my and register an account (if you haven’t already done so).

Register or login from the sidebar

Look for the login/register section in the left sidebar. I tried to register using Firefox but encountered a problem. Use Internet Explorer instead.

Error while using firefox to browse Hotlink E-statement

To login, both web browsers work. Once you are in, look for the Hotlink E-Statement tab. A new window will be opened upon clicking on it. You can view your previous call/SMS detail charges and top-up details. One thing I notice is that you can only view up to the previous 30 days details. They should have provided an option to view by month and keep at least the past 2 to 3 months details.

Anyway, at least now you know where all your credits are going.

[Via Chorwin]

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This entry was posted on Saturday, September 29th, 2007 at 2:02 am and is filed under Malaysia oh Malaysia. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

6 Responses to “Hotlink Provides Online Statement (Hotlink E-Statement) For Prepaid Users”
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  1. earl-ku says:
    September 29, 2007 at 8:56 am

    yeah their site will only work on IE, the View Bill in their site only works on IE …

  2. Chan Kelwin says:
    September 30, 2007 at 4:26 pm

    @earl-ku
    Thanks for testing it out. Strange right? Especially when they have the note in the footer that says it works with Firefox.

  3. sugu says:
    July 4, 2008 at 6:28 pm

    i cant open to my e statement account. Password wrong and asking for my mother’s maid name i dont remember i have entered it

  4. Judy says:
    July 9, 2008 at 3:16 pm

    I got problem signing in to the e-statement. I had registered to hotlink online account last year to check my usage and statement.

    After quite some time I didn’t log in, I had forgotten the password. I try to retrieve the password to my hp. After get a temporary password to log in, I still can’t get in. I checked the agreement box,username and password but the problem still same.

    Any other way to solve this problem?

  5. izhar says:
    October 9, 2008 at 4:17 pm

    Encounter same problem as Judy.

  6. blade says:
    December 26, 2008 at 1:23 am

    Encounter same problem as Judy.i have try many time to reset password ,then i call helpline 13008xxxxx(very expensive call charge)can’t help,and lie me call me back.shit!now switch to yellow brand with trooble free.

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